War Planet Online-Cross-World-Rollback
War planet online // Proposed solution // Request for action // Roll Back following Cross-World Event.
Thank you for taking my call this morning;
the gift has not pacified the players. I’m sure your FB will reflect.
Players are going to leave the game, angry and feel let down by Gameloft, some are asking for refunds.
Players have stop purchasing, players are dropping out of the game, even some from top 100 – for such a trusted brand as Gameloft, this has been an episode which needs attention.
Restore trust in the game, it’s engine and devs –
An apology would go a long way, along with ownership of the issue.
What my solution is;
Compare the data sets, the one before roll back vs reset dataset.
Time boost for all progress and rss used for buildings – rss saved prior to the event has been lost (rss=resources)
Any player which has moved more than 2 levels during the event to be omitted
Only active players to apply for the loss – using an in-game button
Gift package for a number of days per level so a level 10 will get 10 days – a gift as per the one you have already given.
All dead players should not get any gift or package
Future cross world events should be in rooms like COD – optional
If you want out you return home. Cross-world should be fair, which is not possible – so this event is not developed for player retention.
Some players who have not received gift need to be checked, have players that have not received the gift.
Gameloft to reach out and consult selected players on changes, dev ideas.
All notifications to be sent with daily bonus, or message in the game – not just facebook – we do not live on Facebook.
Purchases – the return of purchases need to be itemised in a new billing section in the game.
Dashboard with Statistics on player activity, with a full log of actions – with ID so easy to contact support.
Your support is not active enough, please check their workload.
Faction research costs to be reduced, with rewards, increased for donations.
Unlimited Renegade Base attack event for 24 hours or weekend
Marshall and Diplomat should be able to apply the shield to all, for 2 hours – new faction shield only available from faction research shop.
Increase RSS available to gather based on faction size – its too low on poly and thor.
A technical demonstration of the failure, leading to the rollback.
No further rollback, any rollback in future would implement the above care package.
All cheats to be banned.
Resolution to be implemented asap.
We need the head of the game to really look at this situation, you have our opinion above.
All points above should be answered individually, some may require implementation in next upgrade but the time frame for this is very short, I expect someone to call me to talk it through.
Loss of time is the biggest issue, so RSS and Time will repair Trust.
This email is available online here https://www.kulmedia.com/war-planet-online-cross-world-rollback/ , where players will comment and post their player names.
Player Name Kulmedia
Player ID g2884
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