War Planet Online-Cross-World-Rollback

Email Subject:

War planet online // Proposed solution // Request for action // Roll Back following Cross-World Event.

 

Hi Tom,

Thank you for taking my call this morning;

the gift has not pacified the players. I’m sure your FB will reflect.

Players are going to leave the game, angry and feel let down by Gameloft, some are asking for refunds.

Players have stop purchasing, players are dropping out of the game, even some from top 100 – for such a trusted brand as Gameloft, this has been an episode which needs attention.

Restore trust in the game, it’s engine and devs –

An apology would go a long way, along with ownership of the issue.

What my solution is;

Compare the data sets, the one before roll back vs reset dataset.

Time boost for all progress and rss used for buildings – rss saved prior to the event has been lost (rss=resources)

Any player which has moved more than 2 levels during the event to be omitted

Only active players to apply for the loss – using an in-game button

Gift package for a number of days per level so a level 10 will get 10 days – a gift as per the one you have already given.

All dead players should not get any gift or package

Future cross world events should be in rooms like COD – optional

If you want out you return home. Cross-world should be fair, which is not possible – so this event is not developed for player retention.

Some players who have not received gift need to be checked, have players that have not received the gift.

Gameloft to reach out and consult selected players on changes, dev ideas.

All notifications to be sent with daily bonus, or message in the game – not just facebook – we do not live on Facebook.

Purchases – the return of purchases need to be itemised in a new billing section in the game.

Dashboard with Statistics on player activity, with a full log of actions – with ID so easy to contact support.

 Your support is not active enough, please check their workload.

Wishlist

Faction research costs to be reduced, with rewards, increased for donations.

Unlimited Renegade Base attack event for 24 hours or weekend

Marshall and Diplomat should be able to apply the shield to all, for 2 hours – new faction shield only available from faction research shop.

Increase RSS available to gather based on faction size – its too low on poly and thor.

A technical demonstration of the failure, leading to the rollback.

Finally

No further rollback, any rollback in future would implement the above care package.

All cheats to be banned.

Resolution to be implemented asap.

RESPONSE REQUIRED

We need the head of the game to really look at this situation, you have our opinion above.

All points above should be answered individually, some may require implementation in next upgrade but the time frame for this is very short, I expect someone to call me to talk it through.

Loss of time is the biggest issue, so RSS and Time will repair Trust.

This email is available online here https://www.kulmedia.com/war-planet-online-cross-world-rollback/ , where players will comment and post their player names.

Kamal

Player Name Kulmedia

Player ID g2884

Please do not comment threatening, or with abusive language. Comment your Player Name /ID

 

12 Comments
  • Kamal
    Posted at 14:27h, 31 July Reply

    Kulmedia Player ID g2884 [AFO]

  • Anonymous
    Posted at 14:46h, 31 July Reply

    JODIExC [AFO] I agree with this email 110% because the amount of troops and work and hours we put into the game and what we lost just doesnt cover it.

  • Anonymous
    Posted at 14:53h, 31 July Reply

    Flaminrose (AFO) Player ID 494g5 I agree 100% with this email, spent many hours upgrading troops and buildings and commanders only to be *rolled back* the Gifts just don’t cover the time and rss we have spent

    *.

  • Anonymous
    Posted at 14:55h, 31 July Reply

    Please support Kulmedia in his efforts to make this right. A lot of us (including me) lost way more than the “gift” received. I really enjoy War Plant and would love to see GL make things right for those that lost much. The only thing I would add is maybe a Tiered RSS offering instead of just a mass “gift”. I truly think more is in order. Code Red ID gd62c

  • Servant
    Posted at 15:26h, 31 July Reply

    Servant ID: gf56f
    For me the same, just wanted to use the medals for my lost upgrades fromthe past day.’s 1 upgrade was already 24000 medals. and I did 4 upgrades. I agree totaly agree with reset back.. Did not read al, most of it i agreed

  • Anonymous
    Posted at 15:48h, 31 July Reply

    bonjour juste pour rajouter que je suis tout à fait ok avec ce qui a été précedament et de rajouter que tout le monde n’a pas reçu le gain de compensation sur le monde 2 et dautre surement le gain cadeau est beau certes mais pas sufisant pour compeser les pertes de ceux qui n’ont pas tricher tricheurs d’ailleurs qui devrait etre exclue du jeu

  • Anonymous
    Posted at 20:49h, 31 July Reply

    SPARTAN ID#: 487ff
    As I read the proposal of KULMEDIA, objectively, he is right and just. He never think for himself, or his faction’s advantage but for the entire players of the WAR PLANET ONLINE. Honestly, I could have benefited from the rollback because my faction was heavily attacked by crazy lvl 24 and 25 Generals without my shield on. I lost much on RSS and 1 entire army. Rollback brought back these lost resources and army except on the buildings I upgraded which took me days or a week to build to reach the next level. I fall short of supply of poly and thor to build my lvl 20 hq, but I am almost there.
    The Gift as a form of compensation is a goodwill sign that the management intends to address the issue caused by the rollback. On the other hand, the Gift may be more than advantageous to some while not to others because of the serious efforts, physically and mentally, that they put on the game of WAR PLANET. The setting of Gift as a compensation may be construed as premature by not consulting nor taking the good suggestions of a number of Faction Leaders, like that prepared by KULMEDIA.
    I support his proposal because it is not self-serving, I can feel his intention of bringing back the trust of all the client-players to the organizers of Gameloft, which I too learned to love the game more.

  • Anonymous
    Posted at 21:45h, 31 July Reply

    I haven’t gotten any gift packs yet but other players have. I will no longer spend money on war plantes until it gets fixed. Thank you.

  • Anonymous
    Posted at 21:47h, 31 July Reply

    I do support this idea. ffemtrd

  • MARK HOOKER
    Posted at 22:01h, 31 July Reply

    I agree with this post. Numerous players are talking about leaving the game. I have multiple accounts and 1/6 received the gift so not happy. Please help

    ID# 5005g 5d5d2 9f851 de492 948cg 8715d(received gift)

  • Anonymous
    Posted at 22:10h, 31 July Reply

    ID#’s de492
    948cg
    8718d(received gift)
    5005g
    5d5d2
    gf851
    I agree please help

  • Anonymous
    Posted at 10:39h, 01 August Reply

    Player ID: e25e5 WhiteSpider
    Give me back all my lucky spin event items and I will be very happy and all will be ok

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